We understand that as a patient or dentist, you will be looking for specific information so that you can make an informed decision about your oral health or your collaboration with MOND. That's why we have created a comprehensive resource of frequently asked questions to provide you with clear, accurate and accessible information. Our aim with this is to promote transparency and understanding, so we can support you on every step of your MOND journey.

Put us to the test

For patients

Your electronic identity card, a list of medications you are taking, your bank card, and the contact information of your general practitioner.

If you forget your electronic ID, you may present another form of identification such as a passport or driver's license. However, please remember to bring your ID to your next appointment, as we scan the card each time to automatically update all your details in our dental system. For reimbursement from the mutual insurance, we require your national registry number, which you should provide as soon as possible after your appointment. For children who do not yet have electronic identity cards, a health insurance fund sticker is sufficient.

For safety and efficiency, we recommend paying with Bancontact. Cash payments are possible in most MOND practices up to the legal maximum of €3000 per treatment. Payment by bank transfer is only possible with the practice's approval. Additionally, some practices also accept credit card payments. Please contact the practice if you have specific requests.

Your RIZIV (National Institute for Health and Disability Insurance) certificate will be digitally forwarded to your health insurance fund by the practice, which will then transfer the reimbursement to your bank account within 48 hours. In exceptional cases, your RIZIV certificate may be printed on paper, and you are responsible for submitting it to your health insurance fund.

You can find all our practices on our website. Each practice has its own procedures, but generally, you can schedule an appointment by phone, email, or WhatsApp. Each practice conducts an intake interview for new patients unless there is a patient stop. Visit the practice page for more information.

This depends on the practice. Some practices have implemented a patient stop to maintain quality care due to the large number of patients. However, you can join the waiting list on the practice page, and we will contact you when a spot becomes available. 

Practices that still accept new patients conduct an intake interview first. During this interview, an assessment of the patient's dental condition is made to schedule the appropriate amount of time for future check-ups and treatments. 

Please contact the practice as soon as possible by phone or WhatsApp. If you cancel your appointment at least 48 hours in advance, no additional charges will be incurred.

Contact your practice by phone or WhatsApp. On weekends or holidays, you can call the emergency service at 09 033 99 69. They are available from 09:00 to 18:00 and will assist you.

All our practices are wheelchair accessible. 

If you have anxiety, please inform us when making an appointment so we can take extra care. We prioritize making time for you and will take the time to calmly explain what is happening and how we will address your dental issues. For complicated treatments, some practices also offer nitrous oxide sedation and anesthesia.

For dentists

MOND Dental Practices conducts practice acquisitions and also starts new practices with enthusiastic dentists. Contact us via the form on the website or send an email to Additionally, MOND has numerous practices in Belgium where we have open vacancies. Visit our job page to view available positions.

For every dentist, we offer professional assistance and a reception where all communication is centralized. Collaborating with MOND has the following benefits:

  • Efficient business management: We support you administratively and operationally.
  • Professional development and training opportunities: We offer training (including accredited ones) at a discounted rate or for free, as well as guidance from experienced mentors in setting up your practice.
  • Advanced technology and resources
  • Fair financial compensation
  • Multidisciplinary team
  • Fun activities with colleagues

Contact MOND via the form on the website or send an email to Each acquisition is supported by a team of experts to ensure a smooth and clear process.

Innovation is important for MOND. We always strive for the highest possible quality in dentistry and do not compromise when it comes to materials and instruments. We collaborate with suppliers and have the latest technologies in-house. Since our practices are multidisciplinary, all necessary equipment for general dentistry and specializations is available.

At MOND, we strongly believe in continuous professional development for dentists and practice staff. We offer our expertise and advice to everyone within and outside MOND. Our training programs are offered through various formulas and collaborations under the overarching name MOND Education. In collaboration with MOND DCC, we organize accredited clinical training (MOND academy) for our dentists and dental specialists. To bring together dentists within and outside MOND and exchange knowledge in clinical and other skills, we organize Meet@MOND events.

Yes, Lab@MOND: These are our laboratories staffed by experienced and knowledgeable technicians, where high-quality prostheses, tools, and materials are produced. We are currently located in three locations including Sint-Martens-Latem (MOND Latem) and Antwerp (MOND Medipolis Groen Kwartier). 

You can contact us via the form on the website or send an email to We have a well-developed onboarding process to facilitate joining MOND smoothly.

We aim for multidisciplinary practices. Various specializations are represented in our practices, including stomatology, endodontics, periodontics, general dentistry, pediatric dentistry, orthodontics, aesthetic mucogingival surgery, prosthodontics, implantology, restorative dentistry, sedation dentistry, etc.